Privacy Policy
10 impasse du Pignanen
34660 Cournonterral, France
contact@3dvue.fr
French Law n°78-17 of 6 January 1978
as amended (Data Protection Act)
Supervisory authority: CNIL
Data controller
The controller of your personal data is:
Thibaut PERRIN, sole trader (EI) operating under the trade name 3DVue
SIREN: 498 060 805
10 impasse du Pignanen, 34660 Cournonterral, France
Email: contact@3dvue.fr
Phone: +33 6 61 62 65 90
Data collected
3DVue collects the following personal data, depending on your interactions with the site:
| Source | Data collected |
|---|---|
| Contact form | First name, last name, email, phone (optional), message, company name (optional) |
| Meeting booking | First name, last name, email, selected time slot |
| Quotes and contracts | Company name, address, email, phone, registration number |
| Browsing (cookies) | Anonymised IP address, pages visited, session duration (see section 7) |
3DVue does not collect sensitive data as defined in Article 9 of the GDPR (health, ethnic origin, political opinions, etc.).
Purposes and legal basis for processing
| Purpose | Legal basis |
|---|---|
| Responding to your contact and quote requests | Legitimate interest / performance of a contract |
| Scheduling and confirming a meeting | Performance of a contract (pre-contractual) |
| Client relationship management and invoicing | Performance of a contract / legal obligation |
| Anonymised audience measurement | Legitimate interest (service improvement) |
| Sending commercial communications (if agreed) | Explicit consent |
Retention periods
Your data is retained for the period strictly necessary for the purposes for which it was collected:
- Contact data (prospect): 3 years from the last contact
- Client data (active contract): duration of the contract + 5 years (accounting obligation)
- Billing data: 10 years (legal obligation)
- Analytics cookies: 13 months maximum
- Meeting data: 1 year after the meeting
After these periods, data is deleted or irreversibly anonymised.
Recipients of data
Your personal data is processed by 3DVue and its technical sub-processors. These sub-processors act solely on 3DVue's instructions and provide sufficient guarantees under the GDPR:
| Sub-processor | Role | Location |
|---|---|---|
| OVHcloud | Site hosting | France (EU) |
| Stripe | Secure payment | United States (standard contractual clauses) |
| Google Calendar / Meet | Meeting booking | United States (standard contractual clauses) |
| WordPress / Elementor | Site and form management | EU |
Your data is never sold to third parties or used for advertising purposes by third parties.
Your rights
In accordance with the GDPR, you have the following rights regarding your personal data:
- Right of access : obtain a copy of data relating to you
- Right of rectification : correct inaccurate or incomplete data
- Right to erasure : request deletion of your data ("right to be forgotten")
- Right to restriction : restrict processing in certain circumstances
- Right to portability : receive your data in a structured, machine-readable format
- Right to object : object to processing based on legitimate interest
- Right to withdraw consent : at any time, without affecting prior processing
Send your request by email to contact@3dvue.fr, stating your identity.
Response time: 1 month maximum (extendable by 2 months for complex requests).
If you feel your rights are not being respected, you can lodge a complaint with the CNIL (French data protection authority).
Cookies and trackers
The website www.3dvue.fr uses cookies. A cookie is a small text file deposited on your device when you visit a site.
| Cookie type | Purpose | Duration | Consent required |
|---|---|---|---|
| Essential cookies | Site operation, WordPress session | Session | No |
| Analytics cookies | Anonymised audience measurement | 13 months | Yes |
| Preference cookies | Remembering your choices (cookie consent) | 6 months | No |
You can modify your cookie preferences at any time via the consent banner at the bottom of the page or from your browser settings.
Transfers of data outside the EU
Some of 3DVue's sub-processors (Stripe, Google) are based in the United States. These transfers are governed by standard contractual clauses approved by the European Commission, in accordance with Article 46 of the GDPR.
These safeguards ensure a level of protection equivalent to that in force within the European Union.
Data security
3DVue implements appropriate technical and organizational measures to ensure the security of your personal data against any loss, unauthorised access, disclosure or alteration:
- Communication encryption via HTTPS protocol (TLS)
- Access to data restricted to authorised persons
- Regular backups on a separate server
- Passwords stored in encrypted form
- Regular updates to systems and software
In the event of a data breach likely to pose a risk to your rights and freedoms, 3DVue undertakes to notify the CNIL within 72 hours and the affected individuals as soon as possible, in accordance with Article 33 of the GDPR.
Contact and complaints
For any question relating to this policy or to exercise your rights, contact 3DVue:
Email: contact@3dvue.fr
Post: 3DVue : DPO, 10 impasse du Pignanen, 34660 Cournonterral, France
If you have not received a satisfactory response within one month, you have the right to lodge a complaint with the CNIL:
CNIL : Commission Nationale de l'Informatique et des Libertés
3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France
www.cnil.fr/fr/plaintes
This privacy policy may be updated at any time. The date of the last modification is indicated at the top of the page. We invite you to check it regularly.